.customer-info label{margin-right:10px;width:60px}.customer-info .link{text-decoration:underline}.timeline.scroll{overflow:auto;max-height:326px}.comments{height:365px;overflow:auto}.comments .pinned{background:#ff00001a}.comments .comment-item{border-left:4px solid #eee;padding-left:10px;margin-bottom:20px}.comments .comment-item h5{display:flex;justify-content:flex-start;align-items:baseline;gap:10px;font-style:italic;font-weight:600;font-size:14px!important;margin:0}.comments .comment-item h5 .btn-mini{border:none;background:none;padding:0;font-size:10px}.comments .comment-item h5 span{font-weight:400;font-size:75%}.comments .comment-item.comment{border-left-color:#eee}.comments .comment-item.decline{border-left-color:#d32535}.comments .comment-item.no_answer{border-left-color:#6c757d}.comments .comment-item.call{border-left-color:#006fe6}